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Suddenlink issues are the focus of West Virginia legislative interim meeting

By Steven Allen Adams, The Inter-Mountain

CHARLESTON, W.Va. — With West Virginia expected to see millions of dollars of broadband expansion work done over the next decade, lawmakers heard what one of the largest cable and internet service providers is doing to improve service.

The Joint Committee on Technology and the Select Committee on Infrastructure held a joint meeting Tuesday morning on the final day of November legislative interim meetings.

Committee members heard from Charlotte Lane, chairwoman of the West Virginia Public Service Commission, and Jim Campbell, vice president for state and local government affairs for Altice USA, the operator of cable TV and internet service provider Suddenlink.

The PSC held public comment hearings last summer regarding service issues with Suddenlink after receiving more than 1,900 customer complaints since 2019 regarding service-related issues.

“During these public comment hearings, we heard from probably 100 people talking about various service complaints and the lack of response from Suddenlink,” Lane said…

To read more: https://www.theintermountain.com/news/local-news/2021/11/suddenlink-issues-are-the-focus-of-legislative-interim-meeting/

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