BECKLEY, W.Va. — State residents strapped for time got a break Tuesday when Gov. Earl Ray Tomblin and Acting Division of Motor Vehicles Director Steve Dale announced new DMV online options for renewing vehicle registration.
The media release said other services such as paying driver’s license reinstatement fees and requesting a duplicate registration card, decal or license plate are also now available online.
“The expansion of DMV’s online portal is part of our continued efforts to make DMV services more accessible and convenient,” Tomblin said. “West Virginians will now have the option to access a number of services from the comforts of their homes.”
Residents may also view their driving record and check to see if personalized license plates are already registered.
Raleigh and McDowell are among the dozen counties where the online service is not available because personal property tax payments cannot be verified online. Dale said the process does not require any extra work for any county official. Personal property tax records are already available online in 43 counties for other purposes, he said.
Personal property taxes can actually be paid through the DMV website in 11 counties, including Greenbrier, Fayette and Wyoming.
“Improving customer service is DMV’s No. 1 priority,” Dale said. “Customers can ‘skip the trip’ and conduct DMV business at their convenience any time by going to dmv.wv.gov — 24 hours a day, seven days a week.”
Dale said the move would have no affect on DMV jobs, and instead, would relieve overworked DMV employees.
“There’s plenty of work for all our employees right now,” he said. “We’re trying to reduce the lines in offices and reduce time for other transactions.”
As exciting as he says this project is, Dale said there is more to come…